AI Manifesto

At Globant our mission is to make the world a better place, one step at a time. Leveraging our cross-industry expertise and Artificial Intelligence (AI) knowledge, we aim to reinvent businesses, helping organizations thrive while changing how they impact society.

Our mission

The use of AI is impacting businesses and industries, bringing new challenges, and along with this, a great responsibility.To incorporate AI into the organization, we must unite and embrace a common vision, overcoming ethical challenges and social risks.

Our principles

Globant has defined a set of principles that includes what we believe in, and what we encourage. We invite you to read them, embrace them and share them:

1. Augmented Intelligence: AI should exist to cooperate with humans and to improve humanity. Collaborating with humans on complex tasks and facilitating their work, relieving them from tedious tasks and elevating them.

2. Respectful Data: A data-driven culture means having clean and accurate data, being compliant with laws and regulations, and guaranteeing the privacy and intimacy of all individuals. Meet strict reliability, security and integrity standards.

3. Fairness: We will actively promote data-driven outcomes that are unbiased in terms of race, ethnicity, gender, nationality, income, sexual orientation, ability, and political or religious belief. We can’t expect to always have an unbiased history, so the way we use the results needs to take the fairness of the application into consideration as well.

4. Transparency: Create transpatent products in their purposes and results. We are committed to pursuing algorithmic accountability. AI products must preempt the risks of user data misuse and protect from imprudent use. Must exercise caution by anticipating adverse consequences. Limitations and risks should be explicit, enabling policymakers to hedge for critical cases.

5. Social Contribution: Ensure access to relevant forms of knowledge, promoting fundamental skills and critical thinking among the community. Open, promote and make AI research more accessible to the community.

6. Sustainable AI: The way to frame the problems to solve, the usage of foundational models, training strategy and other factors need to consider how to minimize the ecological and human detrimental impact. Reduce the impact of large energy consumption on model training and serving, while improving digital sobriety and minimizing addictive behaviors.

What we will not support

We will not pursue any AI applications which contravene or may contravene any law or regulation, the public order and good morals, which includes, among any others:

1. Misinformation: We will not collaborate on AI systems developed to spread untrustworthy information, misinformation or disinformation. While those categories may seem contentious, appropriate sourcing of information and proper alignment of objectives can dampen unfortunate impacts.

2. Malicious Use: The same algorithm can be used in different contexts and ways. The dissemination or misuse of algorithms threatens people’s capacity to trust in the use of algorithms and their legitimacy.

3. Taboo Exploitation: We must be conscious of the misuse of sensitive characteristics such as race, ethnicity, gender, nationality, income, sexual orientation, ability, and political or religious belief. These characteristics may be leveraged for a fairer approach to AI, but their sole consideration poses concerns that need to be addressed.

4. Reckless AI: Implementations that may cause or directly facilitate injury to people. Good intentions without proper consideration can cause increased damage.

5. Law Contradiction: Projects that contravene widely accepted principles of international law and human rights, such as data protection, Information security and others.

This is open guidance, that will be revised and adapted as knowledge and techniques evolve. If you are interested in learning more about how we interact with AI at Globant, email us at ai@globant.com.